100% customer satisfaction is at the heart of Glitsy.

However, if there is any way we can improve further, please contact us at

Email: sanjida@glitsy.co.uk

Call/WhatsApp: +44 7850 058 869

Refund:

We are happy to provide a full refund on

  • Any unopened full priced item in the original packaging
  • You have a proof of purchase
  • Contact us within 28 days of purchase
Non refundable:

All customised or personalised items are not eligible for refunds.

All promotional items are also not eligible for refunds.

Exchange:

Our aim is that you receive your gift in perfect condition. We are happy to exchange any defective or damaged product for the same product.

Please email us a proof of purchase to

sanjida@glitsy.co.uk and we will email you the return slip for the defective item. *

*postage not included

This does not affect your statutory rights.