We are happy to provide a full refund on
- Any unopened full priced item in the original packaging
- You have a proof of purchase
- Contact us within 28 days of purchase
All customised or personalised items are not eligible for refunds.
All promotional items are also not eligible for refunds.
Our aim is that you receive your gift in perfect condition. We are happy to exchange any defective or damaged product for the same product.
Please email us a proof of purchase to
firstname.lastname@example.org and we will email you the return slip for the defective item. *
*postage not included
This does not affect your statutory rights.